What To Expect When Getting Started

Getting Started at University of Phoenix

  1. The first step is to let us know you’re interested in learning more about University of Phoenix and our degree programs by completing a request for information form.

  2. An enrollment representative will contact you within two business days to answer your questions about University of Phoenix.

    • If you want to know more about our degree programs and the enrollment process, an enrollment representative can help you. You’ll also learn about when tuition and course material fees are due.

    • If you have tuition questions that the enrollment representative cannot answer, you will be referred to a knowledgeable financial advisor.
  3. If you decide to enroll in a degree program at University of Phoenix, your enrollment representative can help you with the paperwork and figuring out your schedule.

  4. After you’ve enrolled, an academic advisor will be available to help you plan your courses to help you graduate on your projected date.

  5. After enrollment, your Graduation Team is complete with three representatives to help you navigate your University of Phoenix academic career. Your enrollment representative will be available to answer general questions about the University as long as you remain a student here. Your academic advisor will help you with coursework throughout your academic career and your financial advisor will help you plan on how to pay for your education.

What to expect

Before attending your first class, we want to make sure that you’re completely informed about the time and financial commitments that you’re taking on. View our walk-through and learn exactly what it takes to earn your college degree.

University of Phoenix
What to expect video

In school, as in life, clarity is good...Confusion isn't.

No one GETS THAT more than the faculty and staff at University of Phoenix.

That's why we thought it would be helpful to walk you through what to expect...

...and what not to expect...when you attend our University...

...and enroll for course work towards a diploma.

Before you enroll in our University, we must politely ask...

...are you truly willing to make the commitment?

Education requires hard work and dedication.

It demands time...energy...and financial resources.

You'll need to study. You'll need to spend fifteen to twenty hours per week.

You'll need to login to our student website at least four times per week for active class discussion.
Are you willing and able to do that? Are you sure?

Thomas Edison defined genius as "one percent inspiration...ninety nine percent perspiration."

The same is true of education. To succeed at University of Phoenix...

...you'll need to apply yourself and be willing to work hard.

To say the least, we want all of our students to succeed...but you'll need to do your part.

Of course, every job requires proper tools. Education is no different.

Students enrolled in our online programs or in our local campuses...

...must have access to a computer or a laptop.

To do the work assigned, you'll need the necessary supplies and software.

The better equipped you are, the more empowered you'll feel to perform.

Now a brief word about financing.

As you probably know, education isn't free. And money doesn't grow on trees.

Like checkout at any store, paying for tuition is a requirement.

We recommend you plan your financing in advance.

You may qualify for a loan. You may qualify for a grant.

But ALL students are responsible for meeting their financial commitments...

...and all loans need to be repaid when you successfully complete your degree program or if you withdraw from the University for any reason.

Before you make your final decision, we encourage you to thoughtfully consider whether these are commitments you are able and ready to fulfill.

We know you have a choice in schools and you'll need to weigh your options.

Other schools may offer similar programs at a lower cost. Only you can decide which school is the best fit for you.

But if your choice is University of Phoenix, we welcome you....and we'll look forward to helping you unlock your fullest potential.


To learn more about financing options, visit www.direct.ed.gov/applying.html.

How It Works

How it Works - Overview


How it Works - Graduation Team

Graduation Teams

How it Works - Paying for School

Paying for School

How it Works - Getting Started

Getting Started

How it Works - Military


Take a step—not a risk

Our Risk-Free Period Program lets you take three weeks of your first credit-bearing University course, with no financial obligation.
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